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Layer 1 Voice T1 Troubleshooting

Posted by Peter Kurdziel on October 27, 2009

Layer 1 Voice T1 Troubleshooting

Common problems

Misconfiguration at one end
Switch type must match
Channels must match
Clock must be opposite
Isdn protocol-emulate must be opposite
Dial  peers coordinated

Layer 1  – needs to match

·        Framing – ESF or SF (aka D4)
·        Line coding – B8ZS (use with ESF) or AMI (use with SF)
·        Cable length – Can induce attenuation if needed for short cables
·        Clocking – MUST be set correctly – one side provides to the other
·        Channels in use – Depends on protocol and call-control agent

Troubleshooting Commands for ISDN PRI

Show controller t1 x/y·
Show voice port summary·
Show isdn status (shows Layer 1 and Layer 2status)·
Show dialplan number {digits}·
Debug isdn q921·
Debug isdn q931 (most useful to see signaling)·
Debug voice ccapi inout

T1 CAS (Channel Associated Signaling)

Layer 1  – needs to match

·        Framing – ESF or SF (aka D4)
·        Line coding – B8ZS (use with ESF) or AMI (use with SF)
·        Cable length – Can induce attenuation if needed for short cables
·        Clocking – MUST be set correctly – one side provides to the other
·        Channels in use – Depends on protocol and call-control agent

Troubleshooting Commands for T1-CAS
Show controller t1 x/y
Show voice port summary
Show dialplan number {digits}
Debug vpm sig (to see cas signaling)
Debug voice dspapi (to see the digits at low level)
Debug voice ccapi inout

Ref: Cisco techtorial

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