Troubleshooting Hardware and Common Issues on Catalyst 6500/6000 Series Switches Running Cisco IOS System Software
Troubleshoot Error Messages in the Syslog or Console
The show diagnostic sanity Command
Supervisor Engine or Module Problems
Supervisor Engine LED in Red/Amber or Status Indicates faulty
Switch Is in Continuous Booting Loop, in ROMmon mode, or Missing the System Image
Standby Supervisor Engine Module Is Not On Line or Status Indicates unknown
Show Module Output Gives “not applicable” for SPA Module
Standby Supervisor Engine Reloads Unexpectedly
Even After You Remove the Modules, the show run Command Still Shows Information About the Removed Module Interfaces
Switch Has Reset/Rebooted on Its Own
DFC-Equipped Module Has Reset on Its Own
Troubleshoot a Module That Does Not Come On Line or Indicates faulty or other Status
Inband Communication Failure
Error “System returned to ROM by power-on (SP by abort)”
Error: NVRAM: nv->magic != NVMAGIC, invalid nvram
Error: Switching Bus FIFO counter stuck
SYSTEM INIT: INSUFFICIENT MEMORY TO BOOT THE IMAGE!
Troubleshoot CatOS to Cisco IOS Software or Cisco IOS Software to CatOS Conversion
Problem when User Attempts to Access the NVRAM After Cisco IOS to CatOS Conversion
Unable to Boot with Cisco IOS Software when User Converts from CatOS to Cisco IOS
Interface/Module Connectivity Problems
Connectivity Problem or Packet Loss with WS-X6548-GE-TX and WS-X6148-GE-TX Modules used in a Server Farm
Workstation Is Unable to Log In to Network During Startup/Unable to Obtain DHCP Address
Troubleshoot NIC Compatibility Issues
Interface Is in errdisable Status
Troubleshoot Interface Errors
You Receive %PM_SCP-SP-3-GBIC_BAD: GBIC integrity check on port x failed: bad key Error Messages
You Get COIL Error Messages on WS-X6x48 Module Interfaces
Troubleshoot WS-X6x48 Module Connectivity Problems
Troubleshoot STP Issues
Unable to Use Telnet Command to Connect to Switch
Giant Packet Counters on VSL Interfaces
Power Supply and Fan Problems
Power Supply INPUT OK LED Does Not Light Up
Troubleshoot
C6KPWR-4-POWRDENIED: insufficient power, module in slot [dec] power
denied or %C6KPWR-SP-4-POWRDENIED: insufficient power, module in slot
[dec] power denied Error Messages
FAN LED Is Red or Shows failed in the show environment status Command Output
“Diagnostic level complete” causes a crash on 6500
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Related Information
Catalyst 6500/6000 Switches ARP or CAM Table Issues Troubleshooting
Troubleshoot ARP or CAM Related Issues
Loss of Dynamic MAC Addresses with Distributed Switching
CEF Drops Packets at Regular Intervals
Switch Filter All-Zero MAC Addresses from the CAM Table
Unicast Flooding in the Network Every 5 Minutes
ARP Issues in Hybrid CatOS
Error EARL-2-EARL4LOOKUPRAMERROR During the CAM Table Lookup
Static CAM Entries Lost After Supervisor Switchover
%ACL-5-TCAMFULL: acl engine TCAM table is full
Ping Issues Occur when the MSFC Does Not Respond to the ARP Request in Catalyst 6500 Series Switches
Multiple Entries in MAC Address Table
Virtual IP Address Used by Microsoft Load Balancing is Not Reachable
Troubleshooting Input Queue Drops and Output Queue Drops
Processing and Switching
Input Queue Drops
Troubleshoot Input Queue Drops
Output Queue Drops
Troubleshoot Output Queue Drops
Commands to Obtain More Information
show interfaces switching
show interfaces stats
ip accounting mac-address
show interfaces mac-accounting
More info here: http://www.cisco.com/en/US/products/hw/switches/ps708/prod_tech_notes_list.html




